When facing a particularly difficult challenge at work, I often tackle it through an interactive team workshop.
This ensures that I draw on the expertise, knowledge and experience of a diverse group of people. I find that each has something unique and valuable to share. The group composition is important: you want individuals with various styles and roles. Each will see things from a slightly different perspective, which is great for reframing problems and opportunities.
As facilitator, I don't want to bog them down in detail and I need to provide sufficient context, without passing on my prejudice and point of view. The sessions can be tough, but they are rewarding, and generally create solutions and positive change I would otherwise never have stumbled across.
They also help build some great relationships across the organisation and are a reminder of just how creative and smart the people in your business are.