M&S faces revolt over Muslim staff exemption rules

Marks & Spencer:  Muslim staff issue sparks social media outburst
Marks & Spencer: Muslim staff issue sparks social media outburst

Marks & Spencer is facing a social media revolt over its decision to allow Muslim staff not to serve products such as pork and alcohol.

A Daily Telegraph report over the weekend revealed that customers visiting a central London store were told by a Muslim shop assistant to use another till if they wished to purchase pork or alcohol products.

A customer told the newspaper: "I had one bottle of champagne, and the lady, who was wearing a headscarf, was very apologetic, but said she could not serve me. She told me to wait until another member of staff was available."

An M&S spokesperson apologised over the issues, stating where an employee’s religious beliefs restrict food or drink they can handle, the retailer looks to "place them in suitable role", such as in its clothing department or bakery departments.

However, the admission that it allows employees to opt out of participating in transactions due to religious beliefs has sparked uproar on social media sites, with thousands of users "liking" a protest group called "Boycott Marks & Spencer".

One individual posted on Facebook: "Disgusted to hear this decision to allow Muslim staff to refuse to sell alcohol and pork products, any staff come to that. I have shopped at M&S for over 45 years and have a M&S card used on a regular basis in all stores including M&S several times a week, I will be using my card to buy only from other stores in future."

Under a post about a Christmas turkey, another user asked: "So .. Can Muslim staff sell me THIS???"


Before commenting please read our rules for commenting on articles.

If you see a comment you find offensive, you can flag it as inappropriate. In the top right-hand corner of an individual comment, you will see 'flag as inappropriate'. Clicking this prompts us to review the comment. For further information see our rules for commenting on articles.

comments powered by Disqus
Brand Republic Jobs

subscribe now


Oasis #springasmile digital campaign gets people doing good deeds
Coca-Cola: 'Don't approach bloggers with a fait accompli'
Tesco CMO Matt Atkinson: 'It is so important not to stereotype mothers'
McDonald's gives Ronald a new look ahead of global 'Fun times' social media push
In pictures: BrewDog opens first craft beer shop BottleDog for 'beer aficionados'
Facebook ad revenue leaps $1bn as it invests in targeting
Malteser or Maltesers? Mars takes Hershey trademark dispute to court
Apple Q2 profits top $10bn as iPhone sales soar
Lynx tells men not to leave love to fate
HBO captures awkwardness of watching sex scenes with parents
Primark to open first US stores with Boston chosen as flagship location
Marketing spend on the up but a reality check is needed before celebrating
Top 10 ads of the week: Jackpotjoy and BT Broadband fend off Kevin Bacon
Lidl beats Tesco to 10m Facebook fans
Center Parcs ad banned for encouraging parents to take kids out of school
Coca-Cola, Cadbury and Amazon named top brands for targeting youth market
Leaked document shows Nokia to be rebranded as Microsoft Mobile
Nike lays-off hardware staff in move that casts doubt on future of FuelBand
Greenpeace says save the bees or humans will die
What brands need to know about changes to VAT and online downloads in 2015
Jimmy Savile victims urged to claim compensation in new ad campaign
UKIP launches biggest  ad campaign and stirs up 'racist' accusations
Apple boss Tim Cook provides voiceover on ad touting firm's renewed green commitments
John Lewis walks consumers through its history to celebrate 150 years of business
Waitrose boosts content strategy with 'Weekend Kitchen with Waitrose' C4 tie-up
Hottest virals: Cute puppies star in Pedigree ad, plus Idris Elba and Fruyo
Amnesty International burns candles to illuminate new hope
Tom of Finland's 'homoerotic' drawings made into stamps
Toyota achieves the impossible by calming angry Roman drivers
YouTube reveals user habits to appeal to 'older' marketers