The direct response, media planning and buying agency has floated on the Alternative Investment Market.
The customer communications management company has won the Call Centre Association's Outstanding Achievement Award.
Survey from predictive analytics provider SPSS shows consumers prefer to be contacted by direct mail, rather than email or SMS.
Call centres which use automated systems must provide calling line identification, according to new measures from Ofcom.
LU DIXON/TREVOR CHAMBERS
They have been made redundant following EHS Brann's decision to axe the creative director function at the agency.
US DIRECT MAIL USERS
Companies using direct mail in the US face a rise in the cost of sending mail. If proposals by the country's regulator are accepted, the cost of a piece of pre-sorted mail would increase by more than 1 cent to 21.4 cents.
INDIAN CALL CENTRES
The Egyptian Government is planning to turn the land of the Pharaohs into a call centre hub to rival India. It is to promote Egypt as a cost-effective outsourcing location and open up free trade zones for companies setting up call centres.