NatWest offers banking via PC

NatWest is launching an online banking service early in January, following the completion of a two-year PC home banking trial. It will allow customers to access personal, business and credit card accounts.

NatWest is launching an online banking service early in January,

following the completion of a two-year PC home banking trial. It will

allow customers to access personal, business and credit card

accounts.



But a spokesman for the company said it has decided not to offer the

service via the internet because customers indicated that they would not

use it because of the risk of people hacking into their bank

accounts.



The service will operate instead via a direct link telephone line and

modem hooked up to a PC.



The Royal Bank of Scotland, the Nationwide, and Lloyds TSB have all

launched banking services via the internet.



Barclays also launched internet banking, but because of security

concerns only offered a very limited service. Midland bank has so far

held back.



NatWest is aiming the service at its personal and small-business

customers and will market it in branches via point of sale material

created by incumbent agency TBWA GGT Simons Palmer.



Customers will be able to carry out a number of basic transactions, such

as transferring cash, setting up bill payments, ordering statements and

cheque books and downloading information on to financial management

software.



This will be backed up by a round-the-clock freephone helpdesk

service.



NatWest has been trialing the service since October last year among 2000

personal and business customers, some of whom are now migrating to the

fully-fledged service.



The service will cost personal account holders pounds 30 a year charged

in arrears and business users pounds 55 a year.



Access to the service will be via a telephone line with calls charged at

local rates, although the bank will supply the computer software free.



Discussion

Before commenting please read our rules for commenting on articles.

If you see a comment you find offensive, you can flag it as inappropriate. In the top right-hand corner of an individual comment, you will see 'flag as inappropriate'. Clicking this prompts us to review the comment. For further information see our rules for commenting on articles.

comments powered by Disqus
Brand Republic Jobs

subscribe now

Latest

Virgin, Baileys and Camelot join the line-up at Media360
MasterCard renews Rugby World Cup sponsorship to push cashless message
Lynx unleashes £9m 'Peace invasion' campaign
Social Brands 100 Youth: Pizza Hut most social youth brand in UK
Cheryl Cole is wild and arresting in new L'Oreal work
Morrisons told not to show alcohol ads during YouTube nursery rhymes
O2 head of brand Shadi Halliwell departs after 23 years at company in restructure
Tesco hit by further sales decline as it turns to digital Clubcard and social network
Branding guru Wally Olins dies aged 83
Duracell short film captures epic Transatlantic voyage
Ash runs Tinder experiment to show smokers are less desirable to opposite sex
British Airways teams up with Gerry Cottle Jnr for summer of rooftop film screenings
Arklu says 'girls can be superheroes too' with doll design competition
Coke enters squash market with Oasis Mighty Drops
Virgin Galactic signs up Land Rover as space flight sponsor
Motorola marketer Andrew Morley departs as Google gears up for sale to Lenovo
US Airways apologises after tweeting obscene image at a customer
Mumsnet admits users' emails and passwords accessed via Heartbleed bug
Thetrainline.com backs 'rubbish' mobile app with TV ad
Powerade launches global World Cup campaign
Subway considers taking fast food to fast lane with F1 sponsorship
Burberry's flagship Shanghai store facade responds to weather changes
Ikea splurges 'grey' Belgium with colour
Grim outlook for Tesco boss Philip Clarke ahead of expected profits fall
Thomson to create first crowd-sourced wedding decided by Facebook fans
Currency wars meets origami in Alpari FX trading ad campaign
Amazon rumoured to launch 3D smartphone in September
Facebook to allow European users to store and transfer money on site, claims report
Unilever pilots multi-brand advertising with YouTube beauty channel
Lego, Coca-Cola, Net-a-Porter, Bitcoin and AOL: the digitally creative brands