Lloyds TSB, the UK’s biggest bank, is piloting a scheme that could
see it offer a basic business banking service through the 15,500 Post
Office branches in England and Wales.
Lloyds TSB struck the deal with GiroBank, the retail bank which operates
through the Post Office, to give business account holders the
opportunity to deposit cash and cheques, and change notes for coins at
Post Office branches.
The scheme is being tested in 11 branches in Reading. The service will
roll out nationally in the first quarter of next year if the pilot is a
Last week the government issued a statement encouraging banks to offer
banking services through the Post Office as a means of providing
branch-based banking to remote communities (Marketing, November 18).
Banks have been criticised for gradually reducing their networks.
NatWest, Barclays and Northern Rock have all announced branch closures
The banks claim the need to reduce costs, exacerbated by the explosion
in direct telephone and online banking techniques, has led to the
Lloyds TSB spokeswoman, Kirsty Clay, said: ’We can now provide bank
services to areas where perhaps there is no bank. That the Post Office
is open on Saturday mornings is also an advantage for small businesses,
which often need change.’
Lloyds TSB became the first high street bank to offer services through
the Post Office when it introduced a basic personal banking service in
The government and industry analysts have identified the Post Office as
the most likely replacement for the high street bank. It is envisaged
that a single Post Office could provide over-the-counter banking for a
number of retail banks.
Post Office Counters, the company formed when the Post Office was
privatised, is currently seeking to increase the range of services it
offers to the public.