What it's really like inside Marston's Inns and Taverns

We asked the marketing team at Marston's Inns and Taverns what it's like to work there

What is the team doing to celebrate Christmas?
Our Christmas party was in June, because we're all busy helping our 500 pubs during the Christmas period.

What is the main marketing challenge you face?
As customer behaviour changes, we constantly need to find inventive ways to promote our food and drink and give them reasons to visit our pubs.

Describe the marketing team in three words.
Committed, energetic and hardworking.

What are the perks?
We get to make a real difference to our customers' experience, and we sometimes have to 'check the quality' of items such as food and wine.

What about training and career progression?
Two of the marketing team are working toward their CIM Diplomas, something that he company actively encourages, and internal promotions are also quite common.

What about the salary and benefits?
The salary is competitive and there is a good car allowance, a health scheme, discounted gym membership and pension plan, as well as the opportunity to play cricket at Edgbaston.

What are the hours like?
Standard hours are 9-5, but most of the team is in the office before 8am until after 6pm.

Are there any downsides?
We are always looking for fresh ideas, so even when we're out with our other halves, we are always 'working'.

Is there anything else readers may find interesting about Marston's?
Our in-house training team offers a range of courses that spans the usual skills and professional development to the more unorthodox, such as flower-arranging and improving your golf swing.


Company facts

  • Marston’s Inns and Taverns is based at Marston’s House, Brewery Road, Wolverhampton, West Midlands WV1 4JT.
  • The company has 11,000 staff, of whom 10 are marketers.
  • Key brands include Marston’s Inns, Pitcher & Piano, bluu and Que Pasa.
  • Last year, Marston’s Inns and Taverns sold 22m meals, 48m pints, 5m puddings and 1.2m bottles of wine.
  • Derek Andrew MBE is managing director of Marston’s Inns and Taverns; Colin Sadler is commercial and communications director.

 

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