Costa Coffee ad investigated by ASA

 

LONDON - Costa Coffee, the coffee-shop chain, could be in trouble with the Advertising Standards Authority (ASA) over its campaign that claimed '7 out of 10 coffee lovers prefer Costa'.

Costa
Costa
 

Rival coffee shop Starbucks complained to the ASA about the campaign, which in another execution said: ‘Sorry Starbucks - the people have voted'. Starbucks argued that the ads are misleading.

The ASA is understood to have concluded in a draft report that the campaign failed to be satisfactory on a number of points. An official recommendation has not yet been made.

The campaign, created by Karmarama, was launched in March. Its claims were based on a survey of 334 coffee-shop users.

Costa recently posted like-for-like sales growth of 2.5% in the six months to 27 August.

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All Comments

Sarah Little - 05 November 2009

Well, although the testing might have been unfair, I think the sentiment is probably quite accurate. Starbucks coffee is awful.

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