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Andrew Walmsley on Digital: Why old and new don't mix

By Andrew Walmsley, 12 May 10, 12:00

bank last week. A media sector specialist, he waxed lyrical about valuations, and about the sector ...

Helen Edwards on Branding: From checkout to grave

By Helen Edwards, 11 May 10, 03:00

in clothing and furniture retail, insured one in 10 people and offered services from banking to travel ...

Contact Centre Leagues 2010

By Melanie May, 05 May 10, 12:00

and a bank of staff, so it can scale activity up or down as demand necessitates without lengthy ...

Opinion: The Marketing Society Forum

By Staff, 05 May 10, 12:00

The high-street bank is lining up a talent-contest-based campaign to flag up the refurbishment ... crackdown on the 'unacceptably poor' way high-street banks deal with customer complaints, one has ... is coming from. Banks seek to attract young customers, so tapping into the dance craze would seem to make ...

Mark Kleinman on marketing and the City: Airlines under a cloud

By Mark Kleinman, 27 April 10, 12:00

, demonstrating empathy can benefit them in future. Take Royal Bank of Scotland, which is majority ... toward the banking industry. Other financial-services providers made similar gestures. The prospect ...

Direct marketing and sales promotion leagues 2010

By Richard Abbott, 30 March 10, 12:00

%, SP 4%, other 44%. Clients include: Lloyds Banking Group, Royal British Legion, Scottish Government ... Sarah Golding, Nick Howarth. Privately owned. No specialisms disclosed. Clients include: Royal Bank ... : Royal Bank of Scotland, Hyundai, Coca-Cola Partners Andrews Aldridge Founded 1998. Chairman Steve ...

Biggest brands: Top 100 advertisers 2010

By Nicola Clark, 23 March 10, 10:00

, imposed the most drastic cuts in their marketing budgets. In proportional terms, banking group Santander ... a more bullish stance on the recovery in 2010. The investment bank predicts that the ad recession ...

Post Office called to accounts

By Alex Brownsell, 23 March 10, 12:01

As the Post Office looks to push its high-street banking offer, what are its prospects? ... on the mantle of the 'people's bank', enhancing its existing range of financial-services products to improve ... of the Post Office into a 'people's bank' will be central to the Labour Party's general election campaign ... a more authentic retail banking environment at its branches. Hockey-Morley says the brand ...