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Google ranked top brand and Dove enters top 20
sector; Microsoft within IT, Skype within the telecoms sector; Post Office within high-street banks ...
TalkTalk defies BT complaint with new safety campaign
Telecoms firm TalkTalk is reacting to the ban slapped on its campaign claiming to offer the UK ... TalkTalk was censured by the Advertising Standards Authority (ASA).this week for claiming in a campaign for its HomeSafe service that it had the "UK's safest broadband", after BT and two members of the public complained that it was misleading. However, the telecoms firm believes the ruling made ...
TalkTalk suffers 70,000 customer defections after service issues
Telecoms firm TalkTalk lost 70,000 broadband customers over the six months to the end of September
Brands see social media as long-term investment, finds study
The study surveyed 50 senior marketers across the consumer goods, telecoms, finance, fashion, entertainment and automotive sectors, with additional in-depth interviews. It showed all respondents were involved in social media in some way, with two thirds of brands claiming to have a social media strategy ...
T-Mobile and O2 top customer satisfaction ranking
The research comes a day before new rules come into force requiring communications providers to do more to help their customers resolve their complaints. According to the study by broadcasting and telecoms regulator Ofcom, 72% of T-Mobile and O2 customers are satisfied with the customer service provided ...
Sector Insight: Fixed-line telecoms
Fixed-line telecoms operators have a big problem: many people these days make do with their mobile ... , and even those that do have a landline are using it much less. Telecoms operators are therefore ... are more willing to switch utility providers these days, and the trend is reflected in the telecoms sector ...
BT profits rise on broadband and international operations
In fourth-quarter and full-year results, published today (12 May), the telecoms giant reported revenue declining by 3% to 20bn, while profit before tax increased by 71%. However, a number of significant payments were made in the previous tax year, distorting the figures. Using BT's EBIDTA measure ...
Apple usurps Google as most valuable global brand
.4bn). The power of Apple's brand has also pushed US telecoms giant AT T into the top 10 ...
Value of BlackBerry and Nokia brands fall
of $19bn. Vodafone was down two places to 12 while US telecoms brand Verizon was up seven places to 13 ... ,694 75 New Telecom Italia 11,609 76 -7 Telcel 11,558 77 -46 ... ,877 90 New Ita 9,600 91 New China Telecom 9,587 92 -55 ...
TalkTalk and Three top telecoms complaints league
to give telecoms providers an incentive to improve their customer service." ...
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