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We'll Call You - EDF Energy

20 March 12, 12:00

The company faces a £3.5m bill for breaching its marketing licence. Mole wanted to know whether our

EDF agrees £3.5m customer payback for breaking sales rules

By Matthew Chapman, 09 March 12, 09:15

customers, after an Ofgem investigation concluded the energy firm had breached its marketing licence

TBG Digital, AKQA and Adam & Eve lead Revolution Awards 2012 nominations

By Staff, 02 February 12, 12:14

Use of Consumer Engagement, while Adam Eve is up for awards including Best Integrated Marketing ... Cookie (UK), ebookers Explorer iPad app I Spy Marketing, check-in/check-out QR codes MediaCom ... Retail fuse8 group, Ikea family live I Spy Marketing, friendship blitz I Spy Marketing, what ...

We'll Call You - Npower

25 October 11, 12:00

's talking about showing who is the cheapest on the market. Npower Customers have always been able to find ...

BT rolls out messaging tool to increase sales conversions

By Matthew Chapman, 27 September 11, 10:30

The technology has effectively plugged gaps in the BT customer journey, which was stalling despite leads being generated through extensive marketing efforts pushing the telecoms firm s services. Connect, which was created by Crayon s new Zigzag technology division, enables call centre agents ...

What digital marketers can learn from DM

By Kim Benjamin, 20 May 11, 10:00

In an age of information overload, digital marketers could learn a lot from the personalisation ... in marketing innovation. It is easy to see why - digital can engage consumers more quickly and effectively than other marketing techniques, as well as provide instant and detailed data on financial returns. In an era of information overload, however, digital channels - and in particular mass email marketing ...

We'll Call You - Greggs

02 March 11, 09:00

. Mktg: Have you considered using the free press it has generated as a marketing opportunity for a ... 's something for our marketing team to look into. Mktg: As a loyal customer, I'd be happy to step-up ... Greggs: What I'll do is take down your details. I'll pass those onto our marketing department and I ...

We'll Call You - UKTV

09 February 11, 12:00

within two hours; Marketing calls back.) UKTV (New call-handler.) Hello, UKTV, how can we help ...

E.ON in push to convert home mover prospects

By Daniel Farey-Jones, 27 January 11, 11:19

The Home Move Box service delivers samples and marketing material from brands including John Lewis, Virgin Media and Fairy, to opted-in recent home movers. Since taking over as HMB's utility partner from British Gas in October, E.ON has reached around 50,000 households. It is now paying ...

We'll Call You - Marks & Spencer

12 January 11, 12:00

: (answering Marketing's call after a wait of about 10 minutes) Hello, how can I help you today? Marketing ... . Marketing: So is there any other way to find what I'm looking for - in store, for instance? Marks Spencer: Yes, you could try that, but you would have to check with each individual branch. Marketing ...