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Call centres: Setting new standards

By Peter Crush, 31 December 04, 12:00

satisfaction has increased. "For Sainsbury's To You, all new customers are routed through to a live operator ...

Trailblazer: Stretching SPACE

28 December 04, 12:40

for Sainsbury's reward card. James Hamlin is online marketing manager for Match.com International and leads ...

, and they reappointed the incumbent. 7. Sainsbury Bank - The six agencies involved were subjected to an embarrassing ... -by-ten-foot meeting room. And, with Sainsbury's tie-up with esure, it was all to win the chance to work with Michael ...

Retail News: Supplier doubt over Sainsbury's revival

By Rachel Barnes, 22 December 04, 12:00

Just under half of Sainsbury's suppliers expect the chain's market share to continue to fall ... , were cited by Sainsbury's chief executive Justin King as key to the supermarket's failure to maintain ... would improve and 65% believed in-store implementation would be better, 44% expected Sainsbury's market share to decline further. However, in the 12 weeks to 5 December, Sainsbury's experienced a small ...

BIMAS 2004 in association with Revolution: Banking & financial

22 December 04, 12:00

for financial products easily. They also looked for good customer support COMMENDED Sainsbury's Bank Redesign Client: Sainsbury's Bank Agency: AGENCY.COM SHORTLISTED Finance for Managers Client: BBC ...

Nectar starts user surveys for brands

By Philip Smith, 22 December 04, 12:00

, Debenhams and Sainsbury's. In a separate move, Nectar has launched an illustrated and interactive ...

Amanda Aldridge on retail: M&S made the biggest noise in a quiet year

22 December 04, 12:00

, Sainsbury's is still grappling with supply-chain issues and Morrisons needs more time to digest Safeway ...

Brand Builders: Blackwood's

22 December 04, 12:00

in Sainsbury's, the Co-op and House of Fraser. Sampling has been the main method of establishing a following ...

Fat lady attacks Oliver for latest Sainsbury's ad campaign

By Staff,, 20 December 04, 08:30

LONDON – Jamie Oliver is under fire for his latest Sainsbury’s advertising campaign promoting ... The latest ad features Oliver and focuses on the value of Sainsbury’s smoked salmon, which has ... ran on BBC Two, says Oliver has "sold his soul" to Sainsbury's and become a culinary "whore ... . Jamie has just sold his soul carte blanche to Sainsbury's and turns up wherever they want him. It makes ...