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Market Survey: Vouchers - How Paper Pays

By Gemma O'Reilly — Fri, 23 Feb 2007 00:00:00 GMT

Gemma O'Reilly presents five case studies that highlight how vouchers have proved a success in a number of different sectors.

Restructure: MKM overhaul set to focus on customers

James Thornton — Tue, 21 Feb 2006 00:00:00 GMT

Travel supplier MKM has unveiled a raft of internal changes as part of a reputation-building initiative in the wake of high-profile fulfilment breakdowns for campaigns last year.

Market Survey: Luxury Incentives - 10 Great Ideas

Fri, 07 Jan 2005 00:00:00 GMT

Luxury incentives make superb rewards for customers and staff but which of them are the most inspiring? Pip Brooking reports.

TRAVEL IN SP: Travel clubs - Picking up holiday points

PAUL TWITE — Mon, 03 Feb 2003 00:00:00 GMT

Travel clubs have been around since the last war, but they are still a good way to motivate staff and consumers, writes Paul Twite.

PROFILE: We have lift-off - Steve Lee, commercial director, Jet2

JULES GRANT — Thu, 30 Jan 2003 00:00:00 GMT

"If someone had asked me three months ago whether I could launch a low-cost airline, I would have said 'no'." If this is true, Steve Lee, the commercial director of Jet2, operated by Channel Express, must be constantly surprising himself.